LumenX
SUBSCRIPTION TERMS
Trial

We may offer a trial subscription for service. Unless you request cancellation at least 24 hours before the end of the trial, you will be automatically charged a price indicated on the payment screen for a chosen subscription period.

Subscription

The subscription renews automatically at the end of each period (each week, month, 6 months, year, or otherwise, depending on the option selected by you at the time of purchase) until you cancel.

Payment method

Payment will be charged to the payment method you submitted at the time of purchase at confirmation of purchase. You authorize us to charge the applicable fees to the payment method that you submit.

Cancellation

Canceling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of the then-current period. Note that deleting the app does not cancel your subscriptions.

If you purchased a subscription or enabled trial on our website:
You can cancel a trial or a subscription by contacting support team at Support center at least 24 hours before the end of the trial or then-current subscription period.

Changes

To the maximum extent permitted by applicable laws, we may change subscription fees at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on the app and/or by sending you an email notification, or in other prominent ways. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.

Refunds

If you purchased a subscription or enabled trial on our website:
Please refer to our Money-back guarantee policy / Terms and Conditions of Use.

Contacts
If you have any questions in relation to the subscription terms, please contact us: support@lumenx.app.

Please take a screenshot of this information for your reference. This may help you to control your subscriptions.